State Farm® Insurance Agent Keith Thomas
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jay Thorwaldson
June 14, 2024
"Nice location, but I've been dealing with Keith Gault, a broker who helps find people you need to do specific jobs. We've had GREAT help by nice people highly qualified and efficient on a major rebuilding of a corner of a basement garage and replacement of a bathroom sink that need drain cleaning, a new faucet and recounting in a tile-covered countertop. Thanks, Richard and Nick and Brandon, Jackson and Taylor -- and of course consultant Keith Gault, who helped find and sign up with those great guys! Jay Thorwaldson Auburn Lake Trails"
Joshua Bloat
January 27, 2024
"Marianne is awesome! I needed some paperwork for an event, gave her a call, and it was ready for pick up. She also answered all of my questions. Thank you."
"Couldn't agree more! Thank you for the review."
David Fischer
March 22, 2023
"Great Insurance Agency"
"Thanks Dave!! "
Rachel Hatzell
November 18, 2022
"I didn’t even get the chance to speak with Keith, so this post isn’t so much for him individually; however, the larger woman up front is the rudest, “Karen” I have ever encountered. Please open your eyes and realize you are the face of the company and when you are rude to others, the business you work for suffers."
"I'm sorry I didn't have the chance to speak with you as well. I would invite you to revisit the office anytime to help me understand what you encountered so we can make adjustments to our process. We value our customer relationships and your experience is important to us. I look forward to meeting you. "
Doug Anderson
September 2, 2022
"Very Professional Service! Highly recommended!!!"
"Thanks Doug!"
Rayann Golda
August 27, 2022
"Keith and his team are very knowledgeable and we very happy with their customer service!"
"Thank you Rayann! Super proud of my team:)"
kristina carter
August 27, 2022
"Professional, reliable and quality personal care like you don’t see anymore! Keith managed to get us a competitive rate for homeowners insurance in a high fire zone. An easy, classy experience the entire process."
"Thank you Kristina!"
Mary Mahaney
August 23, 2022
"Every question was answered or covered before we asked."
RPG LIFE
August 17, 2022
"My agent, Marianne at the Auburn Branch was very very helpful, she explained everything to me and easy to understand manner, she was very pleasant and the whole experience was easily the best I've had dealing with a customer service rep in a long time."
"Thank you for taking the time to write a review. Appreciate you very much!"
John Brun
September 14, 2021
"I've been with State Farm for 54 years. And Keith Thomas and staff are the best."
Veronica Robinson
May 14, 2021
"I always get swift and courteous help with any of my quest or concerns. Marianne & Sierra are so helpful and knowledgeable. It’s a pleasure to give them all an excellent rating!!"
Angelina Meyers
September 23, 2020
"Helpful!"
Lenny
December 17, 2018
"Elizabeth Wyman was so awesome. Very thorough and answered all our questions. Nobody likes buying insurance but she made the whole process great. Keith came in and introduced himself and was also very kind. They all know their stuff. Great staff and customer service. . Thanks again"
mari bruns
November 30, 2018
"Keith and his office are very knowledgeable! It is a pleasure working with his whole office as they are always available to answer questions and go above and beyond."
Ron Gordon
September 17, 2018
"With my IPhone, one would need to enter their web site to enter ones odometer reads for safe driver discounts. Have taken time to do so, however State Farm doesn’t allow us to signifie through our phones? Busy people want more customer service through technologically advanced convenience State Farm can’t deliver at this time. Unhappy customer !"
Bob Rounsaville
December 9, 2016
"Keith's the best. He knows his stuff and truly cares about his clients. You just can't go wrong with Keith Thomas."
Elizabeth Wyman
November 15, 2016
"Keith is very knowledgeable and helpful in insurance and banking needs!"
Amanda Iman
September 17, 2015
"I had no idea State Farm was a Bank with mortgage loans and checking accounts! Both Keith and his staff are always very helpful and really nice."